Refund and Returns Policy
Effective Date: [Insert Date]
At Kharboost, we strive to provide high-quality digital marketing, website design, and security services. However, we understand that there may be occasions when you are not satisfied with our services. This Refund and Returns Policy outlines the terms and conditions for refunds and returns. Please read this policy carefully before using our services.
1. Services Eligibility for Refund
We offer refunds for the following services under specific conditions:
- SEO Services: Refunds for SEO services are subject to a review of the work completed and the results achieved. We do not offer refunds for work already performed. If you are not satisfied with the initial strategy or deliverables within the first 30 days, you may request a partial refund.
- Website Design and Development: Refunds for website design and development services are considered based on the project stage. If you are not satisfied with the initial design concepts provided, you may request a partial refund before the development phase begins. Once the development phase starts, refunds are not available.
- Website Security Services: Refunds for website security services are available if the service has not yet been activated. Once security services are implemented and activated, no refunds will be issued.
2. Refund Process
To request a refund, please follow these steps:
- Contact Us: Email us at contact@Kharboost.com with your order details, the reason for the refund request, and any supporting information.
- Review: We will review your request and respond within 10 business days. During this review, we may ask for additional information or clarification.
- Decision: If your refund request is approved, we will process the refund to your original payment method within 14 business days. If your request is denied, we will provide an explanation.
3. Cancellation Policy
- Service Cancellation: You may cancel our services at any time. To cancel, please contact us at contact@Kharboost.com. Cancellations are effective from the date of receipt of your cancellation request. Please note that cancelling a service does not automatically entitle you to a refund for services already rendered.
- Recurring Services: For services billed on a recurring basis, you must cancel at least 7 days before the next billing cycle to avoid being charged for the upcoming period.
4. Non-Refundable Services
The following services are non-refundable:
- Custom services that have been fully delivered and accepted by you.
- Any third-party services or products purchased on your behalf.
- Services explicitly marked as non-refundable at the time of purchase.
5. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
Kharboost LLC
Email: contact@Kharboost.com
Phone: +1 608 867 3720
Address: 617 N OAK ST APT 7 53704 MADISON WISCONSIN